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Customer Relationship Management
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CICY
CICY
Customer Relationship Management
CTI Administration
Program
N/A
Module
Customer Relationship Management
Sub-Module
Interaction Center WinClient
Package
Interaction Center Components
Category
unknown
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Related Transaction Codes
OCI1
Maintain TCUSC
CIC0
Customer Interaction Center
SBPT
Administration Process Technology
CICS
Customer Interaction Center
OTCP
Call TR OTCO
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