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Customer Relationship Management
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CICS
CICS
Customer Relationship Management
Customer Interaction Center
Program
MENUCICS
Module
Customer Relationship Management
Sub-Module
Interaction Center WinClient
Package
Interaction Center
Category
core
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Related Transaction Codes
CIC0
Customer Interaction Center
HREIC
Start Employee Interaction Center
ACC_CUST_CALL
Call Customizing Transaction
NCO1
IS-H: Transfer service to CCenter
CACS_APPL_04
Call VC_TCACS_CDINTF
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