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Customer Relationship Management
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CICZ
CICZ
Customer Relationship Management
DNIS mapping
Program
N/A
Module
Customer Relationship Management
Sub-Module
Interaction Center WinClient
Package
Interaction Center Components
Category
unknown
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Related Transaction Codes
RCCMREP02
Organization/Agent Call Vol. (DNIS)
CNV_20305_DATBI_DOWN
Download mapping (DATBI tab)
CNV_20305_DATBI_UPLO
Upload mapping (DATBI table)
/ISDFPS/GIS1
GIS
IDCN_NR_GEN
ODN number range generation
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