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CICI
CICI
Customer Relationship Management
Profile for Telephony Controls
Program
N/A
Module
Customer Relationship Management
Sub-Module
Interaction Center WinClient
Package
Interaction Center Components
Category
unknown
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Related Transaction Codes
EWAWAT002
Profile Control
FTRV_CONFIG
Define Communication Profile
RCCMREP05
Agent Profile Overview
O4PM
Call Flowlogic Control
SPH4
Activ./deactiv. telephony in system
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