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CICG
CICG
Customer Relationship Management
Call Center Profile Maintenance
Program
N/A
Module
Customer Relationship Management
Sub-Module
Interaction Center WinClient
Package
Interaction Center Components
Category
unknown
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Related Transaction Codes
OF36
User-Dependent Profile Maintenance
PZ32
Advanced HR: Profile Maintenance
OK02
Maintain Status Profiles
BS02
Maintain status profiles
RCCMREP05
Agent Profile Overview
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